How can we help?
Have a question or need assistance? We’re here to help.
sales@dolcora.com
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Shipping & Delivery
Free shipping from Italy and Germany.
Track your order for delivery updates.
Returns & Refunds
Enjoy 15-day free returns.
We’re confident in the quality of our products, and your satisfaction matters to us.
Warranty
Made to last.
Privacy & Security
Our products are designed only for pet monitoring.
All data generated remains the property of the user.
Frequently asked questions
How long does delivery usually take?
Orders are shipped from Italy or Germany. Delivery times may vary depending on your location. You can track your order for real-time updates.
What is your return policy?
We offer 15-day free returns.
If you’re not satisfied, you can return the product within 15 days of delivery.
Is there a warranty?
Yes. Our products are made to last and come with warranty coverage.
Details may vary by product.
How is my data used?
Our products are designed solely for pet monitoring.
All data generated remains the property of the user.
How can I contact support?
You can reach us anytime at sales@dolcora.com.
We’re happy to help.